Full Time Teller East Jordan

Charlevoix State Bank

job description

Primary Purpose of Job

Service our customers and possible customers, while maintaining a professional friendly demeanor.  Must establish and maintain credibility in our local communities.  Additional job duties are listed further down but are not all-inclusive.  Must follow and enforce bank policies and procedures.  Abide by and enforce all compliance regulatory requirements. 


Required Experience & Skills:

  • Attention to Communication

  • Oral Communication

  • Written Communication

  • Interpersonal Awareness

  • Persuasive Communication

  • Customer Orientation (internal and external)

  • Diagnostic Information Gathering

  • Analytical Thinking

  • Technical Expertise

  • Initiative

  • Thoroughness

  • Decisiveness

  • Self Confidence

  • Stress Management

  • Personal Credibility

  • Flexibility

Education & Experience:

Cash handling and customer service.  Ongoing education of compliance regulatory requirements is required.


Job Duties:

  • Customer Service Representative/Teller Transactions

  • May open early at 7:30 a.m. some days

  • Process night drop vault deposits

  • Handle customer phone calls

  • Cash handling, verify incoming cash shipments

  • Operate and maintain a check scanner and PC

  • Operate computer software windows based (core)

  • Operate a credit card terminal for customer cash advances

  • Savings Bonds (redeem)

  • Balance customer’s accounts

  • Handle customer dispute of unauthorized charges to account

  • Utility payments

  • Order foreign currency

  • Balance internal accounts and end of day

  • Outgoing mailings, customer notices

  • Balance ATMs

  • Assist Bank Courier (change orders process deposits)

  • Stock incoming supplies

  • Daily monitor reports (overdrawn savings, etc.)

  • Sort & process (customer transactions) incoming mail

contact information

business: Charlevoix State Bank
address: 111 State St
Charlevoix, MI 49720
phone: 231-547-4411 (Call Now)
website: http://www.charlevoixstatebank.com

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